Presentation plays an important role in hotel business!
And that’s why many hotel managers prioritise hotel cleaning services when competing with other guest houses in town.
Since Dubai is one of the main tourist attractions, keeping everything neat, clean, and spotless becomes essential. From reception to lobby and doorknobs to bedsheets in the room, everything should be in perfect condition. Because every new customer would judge your hotel from its cleaning standards when checking in.
You need a reliable partner that offers professional hotel cleaning services in Dubai. And we’ve covered every question that you should ask during the screening process. Come, let us walk you through the essential questionnaire list for hiring the best hotel cleaning services in Dubai, below!
Section 2: Why Do You Need Hotel Cleaning Services?
Your guest’s satisfaction is closely connected with how clean your hotel remains 24/7!
Sure, you do have an in-house housekeeping staff, but your hotel would require more than that. This is not an investment that you make out or courtesy, hotel cleaning services have various benefits, too. Not only it helps you in maintaining a clean image of your hotel but:
- Your hotel’s cleanliness helps you in maintaining a positive reputation that ultimately invites more customers.
- By having access to professional hotel cleaning services in Dubai, you can allocate your manpower to more important tasks.
- You can save more on hotel’s cleaning and maintenance since the service provider bring their own specialised and advanced cleaning tools.
- With access to professional hotel cleaning services in Dubai, you can comply with Dubai Municipality’s regulations, too.
Essential Questions Before Hiring Hotel Cleaning Services
If you’re hiring hotel cleaning services for the very first time and don’t know what to ask, we’ve you covered. We’ve gathered some essential questions to evaluate the competence of the company that will be managing your hotel’s cleanliness. Let us walk you through each screening question that you should ask the prospective cleaning company.
Question # 1: What Does Your Hotel Cleaning Include?
In a hotel, you’ll encounter various services than just cleaning!
And inquiring about different cleaning services can give you an overview of their capabilities.
It means when you have knowledge about the cleaning support each company offers, you’ll be able to compare different options.
Housekeeping, laundry service, floor cleaning, maid services, and deep cleaning solutions should be in their offerings. Because these are the services that your hotel would require on a routine basis.
Question # 2: Do You Have Any Certifications?
The second important question, that you should ask, is if the prospective cleaning company has any certifications.
Usually, a cleaning company would require:
- Trade licence (from DED)
- Dubai Municipality’s approval
- ISO 9001 certification
- Work & visa permit (by MOHRE)
These certifications hint at their dedication to uphold industry standards and commitment to offer best cleaning services. Plus, you’ll have an assurance that you’re working with a certified hotel cleaning service provider.
Question # 3: Do You Have Trained Cleaning Staff?
Once you’ve verity their certification, the next question should be about cleaning staff’s training!
Since you’re seeking reliable hotel cleaning services in Dubai, the prospective company should be able to fulfil your requirements. There are different tasks, such as room service, general cleaning etc, that their cleaning staff should have mastered. Otherwise, there’s no point of hiring a third-party cleaning service if you’ve to provide them with hotel’s cleaning protocols.
Question # 4: Do You Offer Emergency Cleaning Support?
When we talk about hospitality industry, we must remain on standby for any unexpected situation!
Your next screening question is closely connected to deal with unexpected situations – ask if they offer emergency cleaning support.
From drink spillage on the bed or cleaning a messy room before a new guest check in the scenarios are endless. But your cleaning team should be ready at any given time to fix the issue in minimum timeframe. If they can handle such situations within your hotel vicinity, hire them as your hotel’s cleaning service providers.
Question # 5: Do You Use Ecological Cleaning Products?
Customers, today, are more aware and vocal about their safety especially when it comes to cleaning products and harmful chemicals. And this demands that you fulfil their wishes when it comes to offering the best experience.
So, before you hire the third-party hotel cleaning services in Dubai just make sure that they use ecological cleaning products.
Hiring a cleaning service provider who uses green cleaning products would benefit you in shape of positive hotel image, too.
Conclusion!
Now, before you leave this page and continue your cleaning service provider hunt, let’s recap each question:
- Start with inquiring about different cleaning services they can offer.
- Ask about the certifications that your prospective hotel cleaning company has.
- Make sure their cleaning staff is familiar with different hotel cleaning protocols, too.
- Enquire about the emergency cleaning support before making your final decision.
- Seek what kind of cleaning products the prospective company uses when it comes to hotel’s cleaning and maintenance.
And if you’re seeking reliable hotel cleaning services, Innovia Property Care is here to help. Dial +971 4 235 0843 or write at care@innoviaproperties.com for scheduling a free cleaning service consultation, today!